Frequently Asked Questions
I would like to get reimbursement for the physical therapy I receive at Pinnacle PT. How do I start the process?
This step by step process will assist you in asking your insurance company about your out of network benefits. We will help you submit a claim for potential reimbursement.
Do I need a referral from my doctor for physical therapy?
In the state of Arkansas, patients have direct access. This means that you do not need to have a referral from your doctor but that your physical therapists must follow certain guidelines and laws.
As a Doctor of Physical Therapy we are trained in differential diagnosis. This means that if your pain is beyond the scope of my practice or I feel you are not appropriate for my care I will make a recommendation so you can get the relif you need!
Do you accept my insurance?
Pinnacle Physical Therapy has decided to be an out of network provider. We believe in a hands on approach that finds the true cause of your pain, and does not just treat the symptoms. We give you the tools to treat yourself through analysis, education, and empowerment. This means less time in our clinic away from your family. This is what sets Pinnacle Physical apart from the rest.
How do you pay for services at Pinnacle Physical Therapy?
Payment for services rendered is due at the time of service. Credit, debit, cash, check, HSA or FAS are accepted and a receipt can be given to you. We do not accept Medicare or Medicaid insurance.
What should I know about my insurance plan?
When you are seeking healthcare services and treatment, you need to know how much it will cost you out of pocket. With healthcare reform consumers are more responsible for the cost of their healthcare. Lets look at each variable cost.
Premiums: How much you pay each month to have your insurance.
Deductible: How much you have to pay out of pocket before your insurance company pays for services.
Co-pays: Extra out of pocket fees to see a specialist, physician, or with each physical therapy visit.
Coinsurance: A percentage of the final bill after your treatment plan is finished that you will owe.
Why would I go to Pinnacle PT when I could be seen at another clinic using my insurance?
What most people don't realise is just because they have insurance does not mean that it will pay for physical therapy services. By the time you add up your co-pay, meet your deductible, and get a bill a month later with your co-insurance amount you will likely pay more than if you see an orthopaedic specialist at Pinnacle Physical Therapy. For a more detailed explanation on how Pinnacle PT can save you money, CLICK HERE!